Thank you for visiting and shopping at The Hamper Boutique Co. The following sets out the terms and conditions that constitute our Shipping Policy.
An email confirmation is sent to your email address after placing your order. Please keep this email as proof of your purchase.
Processing time refers to the time it takes to prepare your order for shipping. After your payment is authorized and verified, all orders are processed within seven business days. We will contact you if there are any delays. Some orders may ship within 24 hours, while others may take up to 28 days. We cannot guarantee delivery on specific dates.
We currently ship within Australia only and do not ship to PO Boxes.
Once your order is placed, an estimated delivery time will be provided. Delivery times are estimates and commence from the date of shipment rather than the date of order. Delivery times are subject to the acceptance and approval of your order. Estimated arrival dates are not guaranteed and may be affected by weather delays and other unforeseen circumstances. Express Shipping: The order will arrive within 7 business days. Standard Shipping: The order will arrive within 14 business days.
Once your order is confirmed and shipped, you will receive a link to track your package. All orders delivered within Australia automatically include tracking.
If there is any damage to the products on delivery, contact us within 24 hours at info@thehamperboutique.com.au with your order number, pictures of the damaged items, and a brief description.
If you have not received your package, contact us within 24 hours of being notified that the package has been delivered at info@thehamperboutique.com.au.
